Each case is assessed on its own merits and will be examined against specific conditions. We took our laptop for repair on December 22 and were told it would be ready for pickup on January 4. As it lasted more than seven days, I requested replacement or refund in the vouchers. The representative said that because we had asked to recover all the data (another free benefit of the policy) that extends the warranty by seven days. He went on to say that the policy required Curry to complete the repairs within seven days, but did not specify how long it could take them to return the item.